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  NEW ARTICLES

Increasing Number of Studies Demonstrate Link Between Racial Discrimination, Poor Health
Unconscious Bias Against Blacks Can Contribute to Inferior Care, Study Finds
Hispanics, Uninsured Represent Largest Portion of Increase in Patients Seeking Care at Community Health Centers
  MEDIA & PRESS RELEASES
 
  Flower Hospital Earns Cultural Competency Certification
CMCHO Selects Flower Hospital as a Beta Site for Multicultural Competency Survey
CMCHO Awards First Certification in Multicultural Competency to Middletown Regional Hospital
On-site Survey Products |            Consulting Services | Education/Training Modules
CMCHO conducts a three-day on-site organizational Cultural Competency Survey of hospitals that encompasses:
  • a pre-visit analysis of discharge data
  • a comprehensive community awareness, image, attitude and reference study 
  • a review of policies/procedures
  • a review of clinical outcomes/performance
  • a review of physician/employee perceptions
Follow-up surveys are designed to track the progress of identified opportunities for improvement.

Hospital staff members, selected patients and community members participate in the certification process, and each member of the hospital is involved in earning and maintaining a CMCHO certification. Following initial certification, Post-Survey Measurement provides annual updates of hospital performance and regularly scheduled return visits every three years. An annual listing of culturally competent hospitals will be published in trade journals, peer-review literature and consumer magazines.

The Center for Multicultural Competence
in Healthcare Organizations
4555 Lake Forest Drive - 650 Westlake Center
Cincinnati, OH 45242
P: 513.563.3004 - F: 513.563.3011
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